FIRAASH - CANCELLATION POLICIES
To make sure you receive your order as quickly as possible we process all orders the moment they come in, for this reason, orders may only be canceled within 24 hours of placement without incurring any fees.
If you cancel, return, or exchange only part of an order that includes a package discount, you will forfeit your package discount and be credited less the amount of the discount.
If there are backorder products on your order and you choose to wait for the back-ordered products to become available, we will make payment to the manufacturer to ensure that the products are reserved for you when they become available and not sold to anyone else. Your order will be considered a "special order" and therefore cannot be canceled.
Custom orders can't be canceled after 24 hours from the time of purchase.
To cancel an order please contact us . Once canceled your order status will change to canceled and a cancellation confirmation email will be sent. Please keep this email as confirmation that you have canceled your order. If you do not have a cancellation confirmation email or your order status in your customer portal does not say canceled, your order was not canceled.